PRIVACY POLICY

Privacy Policy

Last Updated: Jan.5, 2024
Available online at: https://www.mmderm.ca/privacypolicy

1. Introduction

Market Mall Dermatology (“we,” “our,” “us”) provides medical and cosmetic dermatology services in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Health Information Act (HIA).
We are committed to safeguarding your personal and health information and ensuring transparency in how we collect, use, and protect it.

 

2. What Personal Information We Collect

We collect personal and health information directly from you when you visit our clinic, contact us, or communicate by phone or SMS. This may include:

• Name, address, email, and phone number

• Date of birth, medical history, and treatment details

• Appointment, billing, and payment information

• Communication preferences (including SMS consent)

• Technical data such as IP address or browser type when using our website

 

3. How We Use Your Information

Your information is used to:

• Provide medical and cosmetic dermatology services

• Schedule, confirm, and manage appointments

• Send appointment reminders and respond to patient inquiries

• Process payments and insurance claims

• Comply with legal and regulatory obligations

• Improve clinic operations and patient experience

 

4. Who We Share Information With

We only share your information with:

• Authorized clinic staff and licensed healthcare professionals involved in your care

• Service providers who assist with scheduling, billing, and secure data management

• Regulatory bodies or insurers when required by law

We do not sell or rent your personal information, and we do not share SMS consent with third parties or affiliates.

 

5. SMS Terms & Service

By providing your mobile phone number to Market Mall Dermatology (in person, by phone, or through other communication channels), you agree to receive SMS text messages related to your care and inquiries.
These may include appointment reminders, confirmations, follow-ups, and limited service-related updates.

Message frequency varies. Message and data rates may apply.
You can reply HELP for assistance or STOP to opt out of receiving text messages at any time. Once you opt out, you will no longer receive SMS communications from us.

By opting into SMS through any method, you acknowledge that you consent to receive text messages from Market Mall Dermatology for customer care purposes only.
We do not use web forms for SMS opt-ins, and we do not share SMS consent with third parties or affiliates.

See our full Privacy Policy at https://www.mmderm.ca/privacypolicy for details on how we protect your information.

 

6. Access, Correction, and Contact

You may request access to your personal information, ask for corrections, or withdraw consent for specific uses.

Contact:
Privacy Officer – Market Mall Dermatology
446-4935 40 Avenue NW, Calgary AB T3A 2N1
📧 reception@mmderm.ca